MASSAGE IS ALL ABOUT FEELING
3D retracting rollers
Music massage synchronisation
Various massage techniques
Wraparound shoulder air cushions
Leg rest extension
Space-saving sliding base
SL roller track
6 automatic programs
Full body massage
Circular calf massage
Heated back rollers
Bluetooth music connection
Patented head massager
Customisable massage mode
Targeted air compression
Reflexology foot massage
Wraparound massager pad
3D Massage Chair
BLUETOOTH MUSIC SYNCHRONISATION
HIGH GRADE LEATHER
ADVANCED WRAPAROUND SHOULDER AIR CUSHIONS
INTELLIGENT 3D RETRACTING ROLLERS
SMART REMOTE CONTROL
ADVANCED CIRCULAR CALF MASSAGE
ADVANCED REFLEXOLOGY FOOT MASSAGE
PATENTED INTOUCH HEAD MASSAGERAdjustable wraparound design relieves headaches and tension.
BLUETOOTH MUSIC SYNCHRONISATIONStream your music through high quality speakers and synchronise your massage to follow the beat of the music.
HIGH GRADE LEATHERSpecifically designed microfibre leather is strong, durable, exceptional quality and easy to maintain.
LUXURIOUS CUSHIONINGEnjoy the comfort of the upper body softening cushion, neck pillow and gentle lumbar cushion.
ADVANCED WRAPAROUND SHOULDER AIR CUSHIONSAdjustable design eases tightness and pain in your shoulders and improves posture.
BODY SHAPE DETECTIONA personalised massage unique to you.
INTELLIGENT 3D RETRACTING ROLLERSRollers extend forward and retract for a deep tissue or relaxing massage, the choice is yours.
LUXURIOUS HEATINGEase muscle tension with heated back rollers plus arm and hand heating.
SMART REMOTE CONTROLComprehensive yet easy to use, like having a massage therapist at your fingertips.
HIP & SEAT AIR CUSHIONSImprove flexibility, ease lower body pain and detox your body
EXTENDED SL ROLLER TRACKMassage the full length of your back and glutes
TARGETED AIR COMPRESSIONIsolate your shoulders, hands, glutes, hips, calves or feet.
ADVANCED CIRCULAR CALF MASSAGEKneading calf massage and advanced rotating air cushions ease pain and tightness.
ADVANCED REFLEXOLOGY FOOT MASSAGETriple foot rollers target key acupressure points, while luxurious air cushions ease tired feet.
ULTIMATE COMFORTBackrest and leg rest can be effortlessly positioned for relaxation, watching TV or reading. Innovative synchronised armrest positioning.
EXTENDABLE LEG RESTSelf-adjustable to suit your height.
ELEGANT STYLINGDesigned by inTouch with attention to every detail.
SPACE-SAVING SLIDING BASEInnovative design glides you forward, saving space in your home.
CASTORSIntegrated castor wheels allow for easier relocation.
EXCLUSIVE PATENTED HEAD MASSAGER
Tension headaches account for almost 90% of all headaches. Often caused by stress, they are brought on by tight muscles in your upper back, neck and head. Exclusive to inTouch, the patented Head Massager targets the acupressure points in your temples while releasing tension in your neck using air compression to help calm your thoughts and ease headaches.
WRAPAROUND SHOULDERAIR CUSHIONS
Adjustable to suit your height, the shoulder air cushions envelop your shoulders and upper chest to improve posture and ease tension. By wrapping around to the front, your shoulders can ease back, allowing for a more effective full body stretch.
ADVANCED REFLEXOLOGY FOOT MASSAGE
Triple reflexology foot rollers work in unison with air cushions that inflate alternately to compress and move your feet from side-to-side, ensuring every part of your foot is massaged for maximum rejuvenation. Ease foot pain, improve circulation, eliminate toxins, reduce fluid retention, stimulate nerve function and help with heel and foot conditions.
ZERO GRAVITY MASSAGE
Recline into a truly weightless position. Developed by NASA scientists, the Zero Gravity position not only feels good, it also reduces pressure on your back and neck, improves blood flow to your heart, increases lung expansion and enhances oxygen flow to your muscles.
At the touch of a button, the Smart Glide Pro’s professionally designed programs intuitively provide you with a therapeutic full body massage, each individualised to offer specific benefits and in unison to create a complete massage experience that goes beyond the limitations of a massage therapist.
Designed to restore your balance. Kneading, vibration, shiatsu and air massage techniques rebalance your energy, mind, body and emotions.
A full body massage which dissolves away physical and mental tension before gently rocking you back and forth, preparing you for a restful night’s sleep.
A targeted massage for your lower back, glutes and hips. Experience the relief from muscular pain and joint stiffness, allowing you to enjoy more flexibility and freedom of movement.
The Smart Glide Pro stretches you out ever so gently. Each part of your spine is therapeutically treated from the top of your neck all the way down to the lowest part of your spine and your glutes, effortlessly easing pain and realigning your body.
Specifically designed to target and gently loosen tight muscles in your upper back, neck and shoulders, improving blood flow and releasing tension.
Indulge yourself with a gentle air massage using the strategically positioned system of air cushions located throughout the chair. Improve your circulation and overall wellbeing.
ADVANCED 3D RETRACTION TECHNOLOGY
The Smart Glide Pro’s deep tissue massage is more effective for relieving back pain. Intelligent 3D rollers extend and retract from the track, applying more pressure to muscles for a targeted, deeper, more effective massage. Activate the Advanced 3D Massage with your favourite automated program or design your own deep tissue massage, retracting the rollers for a gentle soothing massage to ease tension or extending the rollers up to three levels for a therapeutic deep tissue massage with a genuine remedial effect.
ADVANCED SL ROLLER TRACK
The unique, curved SL track enables the massaging quad rollers to travel the full length of your back and continue down to your gluteus muscles. This releases tension in your buttocks and enables you to experience more freedom of movement in your back, hips and legs.
FIRST CLASS SPACE-SAVING TECHNOLOGY
Enjoy luxury full body massages at home without compromising on space and technology. The innovative sliding base allows the Smart Glide Pro to be placed close to the wall behind it, saving valuable space at home. When you start your chosen program, the massage chair glides you forward like a first-class airline seat before reclining you into a relaxing Zero Gravity position.
CUSTOMISE YOUR MASSAGE
The easy-to-use remote control allows you to design your own massage. Pinpoint the exact location of your back or neck pain, set an area to be massaged or massage your entire back and neck. Choose your favourite massage technique, adjust the speed and pressure of the massage and isolate the air cushions to suit your needs, providing long lasting relief from pain and discomfort.
ADVANCED BODY DETECTION
Intelligent scanners perform a body detection scan at every use, measuring your body and customising the massage to perfectly suit your height. Every user will experience the most effective neck and back massage, unique to their size.
LUXURY COCOON STYLE
Immerse yourself in the luxurious cocoon style of the Smart Glide Pro. Surrounded on all sides, it envelops you like a warm hug, while massaging and easing away your aches and pains. A little bit of luxury in a busy life… you know you deserve it.
DESIGNED BY AUSTRALIANS FOR AUSTRALIANS
Why Choosing a 3D Massage Chair
With the latest in massage technology, combined with superior quality, you won’t be disappointed with a 3D massage chair from inTouch. Our expert, in-house engineers work hard to combine all the elements you need to have a luxurious, full body massage, leaving nothing left wanting. If you would like to find out more about our massage chairs visit our easy to use website or, to try them out for yourself, visit one of our showrooms and stores around Australia. Read More
Australian Owned & Operated
Established in 2012, inTouch is Australia’s massage chair specialist and we are proudly Australian owned and run. Our whole focus is on massage products, and we are the only massage chair specialists that customise our products for the Australian market. We use cutting-edge technology, including features unavailable in other massage chairs. Along with our technology, our 3D rollers massage chairs are of a superior quality that cannot be rivalled. If you would like to buy a massage chair treat yourself to one from inTouch.
3D Roller Massage Chair Technology
Our 3D rollers can apply more pressure to muscles, giving you a more targeted and effective massage. The 3D rollers extend and retract from the track for a deep tissue massage. With this option, you will be able to choose between a gentle massage, a deep tissue massage, or a massage that you customised yourself.
Amazing Customer Care
Once you have bought an inTouch massage chair with 3D rollers, you won’t be on your own. We have an exceptional customer care team giving you a service that you can rely on whenever you need it. We have our own team of experienced technicians, and a network of delivery partners and technicians that help with the delivery, servicing and installing of our products Australia-wide. Our Customer Care team are available 7 days a week, and only a phone call away if you need any help.
3D Massage Chair: Improving the Health & Wellbeing of Thousands of Australians
Massages are a great way to naturally improve your health and wellbeing, so having an electric massage recliner chair in your home is a great way to make massages accessible, convenient and affordable. With a 3D rollers massage chair, the experience of having a massage in your chair is just like visiting a massage therapist but is easier to fit into your schedule. Whether you want to gently knead away aches and pains, de-stress and relax for a good night’s sleep, or re-energise yourself for the day ahead there is a massage program for you.
If you would like to find out more about our inTouch massage chairs, or you would like to try them out in person, visit our stores and showrooms in Sydney, Brisbane, Melbourne and the Gold Coast. You can also easily purchase one on our website and have it delivered straight to your door, anywhere in Australia. Read Less
ADVANCED CIRCULAR CALF MASSAGE
EXCLUSIVE WRAPAROUND COMPRESSION PAD
Ease muscle tension and enjoy a warm, soothing massage as the luxury heated back rollers travel from your neck to your glutes while heating through the armrests keeps your hands warm and melts away stress.
for those who want the best
best warranty in the industry
Our products are designed for home and commercial use and you can be assured of their unsurpassed quality. We stand by the superior quality of our massage chairs and massage products by providing you with the best warranty in the industry. We offer an Australia-wide, comprehensive warranty on our massage chairs that covers everything – parts, labour and leather. You can rest assured that we will be there should you need us, both during and after your warranty period. With inTouch, you can relax… you’re in good hands.
exceptional customer care
At inTouch, we offer exceptional aftersales care and support so you can depend on a more reliable and faster service. We deliver, service and install Australia-wide using our own experienced technical team combined with an established network of delivery partners and technicians. Our Customer Care team are just a phone call away, our massage chair specialists in store are available 7 days a week to help you in person and our in-house engineers are available for any enquiry you may have. As experts in massage products with a focus on customer care, we have helped thousands of Australians to improve their health and wellbeing.
for those who want the best
We are proudly Australian owned and operated and Australia’s massage chair specialists. We are the only massage chair brand that customises our products for the Australian market. Feeling is everything to us and we use the latest cutting-edge technology, including patented and exclusive features, to ensure our products feel better than any other massage products on the market. As experts in massage products, we have helped thousands of Australians to improve their health and wellbeing.
best warranty in the industry
exceptional customer care
At inTouch, we offer exceptional aftersales care and support so you can depend on a more reliable and faster service. We deliver, service and install Australia-wide using our own experienced technical team combined with an established network of delivery partners and technicians. Our Customer Care team are just a phone call away, our massage chair specialists in store are available 7 days a week to help you in person and our in-house engineers are available for any enquiry you may have.
The customer service team is so helpful, and in particular Frank was lovely to deal with.
Michelle was really heplful and patient. She had a great product knowledge and took us through every feature. It was her knowledge that made us take a right decision.
Great buy getting plenty of use and awesome benefits
The staff helped us on Saturday, Christine, was wonderful. She is helpful and supportive. Great experience and great gift idea!
I ordered a massage cushion. Unfortunately during Covid the whole postal system seems to have been in turmoil but staff kept me updated with the progress of my package which was really appreciated. Any queries were answered within hours. Package arrived just days later. Highly recommend this company.
We bought a smart glide pro 3 weeks ago from inTouch Massage Chairs Doncaster. It is one of the best purchases. We use it everyday in the household. Queenie is very professional and give us really good follow up service afterwards. I would recommend inTouch Massage Chairs to anyone.
Love all the products from this company specially my latest portable massager bought some extras for the family Christmas presents thanks Julie you were right this one is amazing.
We purchased an InLove massage chair on 20 November and could not be happier with it. Queenie was very friendly but not pushy. She explained the different features to us and was very knowledgeable about the product. She was also very patient with our questions and was happy for us to try the different chairs available. We use the chair at least once per day and the massages are simply terrific.
Amazing service from Tia We need more people like her in customer service Made u feel welcome Even show me how to use the massage chair step by step I’m super excited to receive my chair, counting down the days Thanks again Tia made my day
My partner and I stopped in on our way past the shop and Mandah was more than happy to chat with us about a massage chair and give a demonstration. Her product knowledge was thorough and her manner was polite, fun and informative without putting undue pressure on us. We won’t be buying one right at the minute but we’ll definitely see Mandah when we’re ready to buy!
Received the best customer service from Tia. Couldn’t have ask for more!! Thank you Tia 👍🏼
Wow what a friendly and happy person the salesperson was today at Pacific Fair, yes Tia I'm talking about you, it was such a pleasure meeting you today, thanks for your excellent customer service, our chair is arriving Friday and we are so excited 😊
Tia was very attentive and happy to assist answering all the questions, patient and courteous Overall a good experience
I can only say great things about Tia and Henry, they looked after me and showed me through the products with a real passion for what they do. Did I buy anything, yes, and the in love chair is awesome, fits the room with ease and the massages from it are just phenomenal. I can highly recommend not just this chair but the team I met at garden city too, they know their job, products and have great customer service
Mandah was very Knowledgeable about the product and its features as a support worker my client wanted to try this chair out and Mandah was able to put together a quote for the NDIS, great customer service very friendly, down to earth, we will definitely visit this store again. Thank you from my client and me.
Great products good value for your money Highly recommended unique features great xmass pressie
Dianne was able to provide fanastic customer service Dianne is able to provide fanastic knowledge of products Myself and my wife was able to purchase a chair from The intouch Company from Dianne I would recommend Dianne and the intouch company to anyone who is looking at buying a massage chair thankyou to both Dianne and intouch once again
I don’t have enough words to describe how happy I am with the entire team of intouch massage chair. From sales to installation, customer service and most important after sales, Julie. Julie remembered my purchase, the delivery, the hardship due to lockdown. All I did was call and ask a question, Julie took care of everything. I definitely recommend this business to everyone who is considering a massage chair.
Recently purchased the Smart Glide Pro This is an amazing chair we love it and Tia from customer care was fantastic in teaching me how to get the most from my chair.
We received our Intouch Smart Glide Pro for 4 days now and we had enjoy And use it few times a day . Queenie help us and she has been very patience. We started looking in March and try a few times but couldn’t decided as yet as was comparing with other brands and due to lockdown , we are unable to try and once lockdown is lifted , we went back to try the 2 brands again and also visited Queenie again at Doncaster shop to try it. She is friendly and helpful and also manage to get us a good deal. Plus we also received our chair earlier than promised .😊
Michelle Was extremely helpful and informative. Nothing was too much trouble for her and she was committed that I purchased the chair best for my needs I am sending my uncle to see her to get his chair. Would recommend her to any perspectiv client. Awesome product
Very positive experience at In Touch - Alan from Westfield Chermside was a great salesperson. We are awaiting delivery of our massage chair ( there have been a couple of minor delays) but have found the communication about the delivery date to be good.
It offers a customised programme, and a wonderful foot massage which leaves one free from pain, tension and soreness. The zero gravity function promotes such a great feeling of weightlessness as well. The music function together with everything else is easily accessible via a small computer screen. Alan (who is the sales rep) bent over backwards ensuring we understood and experienced nearly all of the functions taking time to answer our questions whilst ensuring we were comfortable. We spent close to 45mins enjoying this great product and during this time he demonstrated in detail every little thing. What an extensive knowledge base he has! We didn't want to get out! I fell asleep! Thank you to Alan and inTouch Massage Chairs. We will definitely consider getting one for my 92yrold MIL (who is as fit as a fiddle) and one for ourselves in the near future
I went to the Fitzroy store today with no knowledge about massage chairs and needed one as my wife suffers from fibromyalgia amongst other things and Michelle the sales lady was absolutely fantastic. She spent the good part of an hour with me explaining the functions of the chair, and even though it took a few times for me to understand Michelle took it all in her stride and kept going over it until I understood. If you are in Melbourne or Victoria for that matter the drive to Fitzroy is well worth the service you get. Michelle you rock. 👍👍👍
Christine is very knowledgeable and patient. She explained the features of all the chairs and was happy for us to try everything. We initially stopped to just check the range but ended up ordering a chair straight away.
Spoke to Tia. She is so knowledgeable and helpful - I cannot speak high enough. Thank you Tia
I have owned my massage chair for almost 5 years now. It is always a hit when visitors come over, especially my father! Sometimes, I think he visits just so he can use the chair. When I first bought the chair, I lived at my parent's house (where dad frequented my chair). I have since moved out and taken the chair with me, much to my father's disappointment (about losing the chair, not me lol). The chair is heavy to move, but with a couple of strong people, we managed the move. It is on wheels at the back so you can tilt it to move it around. I get a lot of tight muscles in my back, neck and shoulders. Regular use of the chair helps ease the tightness and reduces my knots. It has a stretch setting and a night setting which my partner and I regularly use before bed time, as they are quite relaxing. I sometimes use the head attachment piece to help ease strong headaches. This piece is apparently good for those whom suffer migraines; I thankfully don't get those. I do enjoy putting the piece around my head as it also sits on the neck and helps reduce tension that has built up. I absolutely love my massage chair. Sometimes in Winter, I will use the chair just to get warm, as it has a heating function!! If you love all over massages or even specific areas, these chairs are the best and are sold at a very reasonable price. Do yourself a favour and see Hope at the inTouch kiosk at Robina Town Centre.
Alan was fantastic and informative during the sales process. Very happy with my purchase and the experience I had.
Tia from inTouch massage chairs was an absolute pleasure to deal with , not pushy , no pressure just happy to help.
Today we purchased an inTouch Massage chair at Robina and we were very impressed with the professional service we received by our salesperson, Hope. She took the time to demonstrate all the features of the chair and paid particular attention how the chair can help with our particular problems with sciatica and carpel tunnel. We can't wait to get our chair in. Thank you, Hope!
After I was recommended by my Aunty of how brilliant the chair is, I decided to get one for myself. Smart glide pro is absolutely amazing. It does all the jobs and helps reduce my back pain so far. Pretty comfy and relaxed. The staffs are very nice, friendly and helpful. They guided right to which massage chair suits you. Worth the money to spend !!!
Christine is such a wonderful person. She is very patient and explains about every massage chair model that is on display. I came along with my wife just to have a look at what is on market but Christine guided us so well that we were super convinced to book one that best suits us immediately. She is friendly and warm. Besides that, she is extremely good at her role. I came to know about the In chair massage through a friend, my friend told me about her wonderful experience with Allan and Christine and asked us to try out inTouchMassage chairs - Chermside as well. I must say we had a lovely shopping experience :)
Alan(Chermside,Qld)and Edmond(Gold Coast) are absolutely amazing guys 😁👍and yes the Smart Glide Pro chair is magic, it has definitely made our house hold posture happier everyday.
Absolutely the best massage chair ever tried. Big shout out to Caren, great service & great product!
Tia's customer service was outstanding. The chair is amazing, arrived quickly and has exceeded expectations. Thank you so much for a thoroughly professional experience from start to finish! Highly recommended!
I had the best experience in robina shopping centre learning all about the new massage chair I loved my experience with HOPE loved my massage huge thanks HOPE much appreciated I had to buy a massage chair they wild I bought a touch screen HOPE in touch massager demonstrated the chair really well explained everything the chair done plus answered our everyday questions about where the chair come from every roller air cushions warranty bonus etc I highly recommend buying a massage chair I cannot wait for delivery.... Look for HOPE my husband and myself spotted her at robina town centre We also seen her at helenvale shopping centre Kind regards
It's been just over one year now, this chair never fails to please and relax the body with its options to focus on whichever area of the body requires.
Thank you inTouch for what has been a smooth and easy purchase and fault free 12 months so far.
Sarah helpful and good sales service. Thanks
After a lot of research we decided to go to InTouch @ Sanctuary Cove and try one of their massage chairs. Tia, the sales person was extremely helpful. She did not pressure us at any time to buy a chair, we felt we could walk away at any time. Tia simply explained all the features & was very concise in answering our questions. After about 40 mins of heavenly massage and trying the different chairs we decided to buy the Smart Glide. Can not thank Tia enough for her help, and her happy personality. Would definitely recommend this store & product. We have now had the chair almost 2 months. "How did we live without it?" It is wonderful after a day in the garden and just getting rid of the aches and pains. It has helped with a back problem & eased the pain. Do yourself a favour & get one of these terrific chairs.
Thanks Tia for giving us a thorough demo of the chair. Great service!
From the minute I walked into the store I was treated like a friend. The staff at inTouch are all amazing and made me feel so comfortable while testing out the chairs. There was no pressure to buy and that was so refreshing! I didn’t even know I would purchase a chair but after a few weeks I decided to and it’s the best decision I could have made! My back is feeling so much better already after using the chair every day for a week! Each time I use it I create new massage sequences with the customisation options on the back! It really is something special!! Thanks Tia for your care and advice before, during and after my purchase…. 5 ⭐️ for customer service.
Very relaxing chairs, great place to relax while shopping, prices are reasonable, you get your moneys worth. Edmond, who showed me the chairs was very friendly and gets to know customers' needs to provide the best chair they're looking for, he has great customer service skills and provides great details and a fantastic experience for anyone wanting to purchase or try out inTouch massage chairs. 5 stars for you Edmond!
Christine and Alan were so lovely and helpful. I had been expecting pain in my lower back and legs due to pregnancy and just 30min in the chair the pain had gone away and felt more mobile. Christine not only takes the time to explain all details of the chair but also takes the time to get to know you. Making you feel so welcome. Definitely recommend this company and their products.
Super friendly staff whom are very knowledgeable about the products. Ample opportunity to try the chairs properly before you make a decision
Very helpful and professional service from Tia at Sanctuary Cove.
It was a pleasure dealing with Tia who answered all our questions promptly, professionally and confidently... enabling us to decide on our purchase with the same confidence. Thank you, and looking forward to receiving and experiencing our new massage chair.
Tia was very helpful and gave me great service and followed up with my transactions that I had with her.
They were amazing and really took time to explain. we ended up buying the chair because of the service and the quality of the products
I bought in Touch Massage Chairs in Glen Waverley shopping centre. A sales named Sarah was very kind and patient. It was a wonderful experience. If you want to buy a massage chair, I do recommend inTou Massage Chairs and this nice lady.
Thanks to Linda at Parramatta inTouch, very helpful and informative salesperson. Looking forward to delivery of our massage chair. Great buying experience.
Tia and the team at InTouch were really fantastic. Her product knowledge and friendly service led to the chairs selling themselves as they are that good! We had a great time checking things out and ultimately bought their top of the line model for a fraction more coin than the lower models. We had heavily researched chairs for a while and had no trouble deciding that the InTouch line were the best bang for your buck, and having outlets and service available right here on the sunny gc was important to us. I can recommend Tia without hesitation. Do yourself a favour!
Thanks April, Absolutely Sensational, can't get Tina or myself out of the chair. I've been watching EURO 2020 in it, at all hours of the morning and it's perfectly quiet too. Fantastic service by yourself, really appreciate it. Everyone reading this....JUST BUY ONE!
Highly recommend Sarah wang , she is an effective communicator and quite knowledgeable of the product. More importantly, she always responds queries on time. A very valuable employee for the company.
Brilliant customer service. Very helpful. Very friendly. Keep up the good work! Will return in the future when it's time to upgrade our chair! Hannah and Edmund definitely deserve a raise for their kindness and customer service!
Tia at Sanctuary cove showroom was excellent Very knowledgeable, informative and patient a very happy customer .
Good service and great product, speedy delivery and Jamie was super nice and professional, he set up with no issues and did a fantastic job - couldnt ask for more!
April is amazing. Great advice with outstanding customer service and the massage chair is top notch. Thanks again.
Thanks so much April you are amazing. So helpful and made everything so clear. The whole process to but the chair through our company was so simple. Only took 15 minutes and the specials were fantastic. After purchase service and customer care has also been fantastic. Thanks everyone, especially April.
Thanks to Linda at Parramatta inTouch , very helpful and informative salesperson. Looking forward to delivery of our massage chair.
During shopping my partner was exhausted and wanted to cancel plans that night with friends and my back was in so much pain I couldn't wait to leave the mall... My partner initially just wanted a cheeky free massage and I for my back but after that half hour we both just felt surprisingly a lot better and wanted to go out again, so what started as a cheeky free massage turned out to convince us to buy it. Thank you April, you're very informative and your attentive efforts are probably what convinced us to buy the chair as you've gone above and beyond to show us just how effective these chairs can really be targeting our problem areas. Kind regards, Steph :)
Christine is awesome. Very knowledgeable. Recommend people seek her out for advice on the best chair.
Tia has been really amazing to deal with. She worked with us and gave us all options available. She also took the extra step to follow up as we were moving - to ensure everything was on track. Thank you Tia
Lovely massage chairs that they allow you to try out for free to see if you like them. The person on named Edmond was super easy to get along with and friendly, explained how the chair works and so on.
I was looked after like a king in a throne.
Thank you In Touch for your excellent services in all lines from Sales, Customer Service and Delivery+Installation. It was Superb. My special thanks to Michelle, sales person from Doncaster for her professionalism and care. Michelle listened to my issues with her heart, very attentive and spot on. She set a program to address my pain and miraculously it hit the right spot on my back. I didn’t realized until the next day that my pain has gone after all these years. I was relieved and amazed, couldn’t believe what I felt with my body, very relax, not stiff and no pain anymore. Couldn’t thank you enough to Michelle who set the precise program and In Touch for the amazing chair. That day I decided to buy the chair and never regret my decision. Very happy customer and would definitely highly recommend In Touch Massage Chair.
Bought 5 chairs from Shane .Found him to be a very helpful and knows his product. Pleasure to do business. Chair, works very well , and performs well. Just what I needed to relax at the end of a hectic day
I just had a lovely demo massage conducted by Christine, it was great to talk to her she made me feel very comfortable. Love the massage
Go see Alan! Great bloke who answered all my questions! Hands down best service.
April has always been very helpful and passionate, buying from her was an easy decision. Can't wait for your new chair. We are so looking forward to years of relaxation. Keep up the great work!!!
Hi Christine, your chair is awesome.
Margaret is the best . She has a gift of touching the lives of people . She shares her amazing experience to spread health and wellness . Thank you . I really appreciate you. Nathan and Sammy are both excellent in delivering customer service . I am happy with my In touch chair.
I bought a massage chair and I love it. Henry was so friendly and helpful. The team installed the chair and quickly and professionally. And I love that I can have as many massages as I like. Best thing I’ve ever done!
Pleasant attitude and very helpful
Christine was very informative about the inTouch Massage chairs. We left very happy with our purchase of the right chair for our needs. Delivery was organised very quickly.
Hannah at the Sanctuary Cove store has been over the top accomodating and lovely to my husband and I. She has made my experience with InTouch wonderful and I would highly recommend to visit her if you’re thinking of trying/buying the massage chairs!
I received my chair yesterday. It is perfect I would recommend inTouch to anyone that will listen I would like to thank Margaret from inTouch she was wonderfull very helpful made the shopping for the chair very easy and she has wonderful customer service And also Nathan the delivery guy was very helpful in showing me the ins and out of the chair THANK YOU
Where to start but to begin with the amazing service provided firstly by Edmond. I have a number of neurological disorders and am supported by NDIS and I had not left my home for almost 4 months when I accidentally ended up at the store by chance I was in a panic and lost and saw the chairs looked up and there was Edmond big smile not to mention the rest of him and he made me feel at ease and comfortable to ask questions relating to the equipment not only did he listen but he truly heard me and assisted me in ways to benefit me not just the idea of selling a product. He allowed me to try the chairs and took the time to really explain it to me and I would never ever sit still but the chair once he had it set it helped dramatically with my muscle spasms my lack of sleep with the rocking motion and instantly calmed me, not only does he engage you with his amazing smile but it's real he is a really nice and helpful guy and I can't thank him enough for what he has been able to assist me with moving forward. As I am supported by NDIS he was able to guide me with the assistance of another representative who deserves a massive mention also and that is Lexa he ensured I was in touch with the right person to help me get this product and I could not be more excited to have finally left my home and to be drawn to such a top guy yes he is charming and it's not fake he truly is there to assist your needs I urge anyone who has any issues to go and see him or speak to Lexa. Edmond thanks again you changed my World 🌍 and I mean that and Lexa you're guidence through this process has been incredible absolutely incredible. I hope your company is aware of what gold they have in you two please keep it up guys for disabled people you are blessing so thank you see you soon
Margaret and Nathan who are from InTouch are really great in terms of customer service. Margaret professionally and nicely introduced all the features of this massage chair to me and Nathan installed the massage chair for me professionally. He patiently listened to my many questions and nicely explained to me very well. Both of them are five star performers and I am very happy with their service. I have no hesitation to recommend them and InTouch to all my friends. Thanks Margaret and Nathan! Well done!!
Everyone should buy one of these chairs, great for aches and pains from your feet to your shoulders, best thing we have ever bought, only thing is you have to fight the hubby for time on it, “ maybe a second one is in the wish list” a big thank you to Henry at chermside plaza for all of his help, 😀
The chairs are amazing, and the sales process was so smooth and helpful!! Would definitely recommend.
Excellent product / great customer service 🤗thank you Linda / in Touch Massage Chairs
I've been using my chair almost daily for around 5 years. Still going strong. Best purchase I've ever made. It's a life changer!
Omgosh this chair is crazy good but the neck massage is just to die for
If you are tired or have any aches or pains, this is your life saver!!! I cannot even describe how much I think everyone needs an inTouch chair
The entire customer care team I can not rave about highly enough. Not only is the chair the bees knees of massage, but the service was incredible!
Phenomenal chairs and service. Highly recommend
I recently purchased a new chair and was really pleased with the level of customer service shown by the employees I spoke with. Hannah from sales and Tia from customer care helped me find the perfect chair. They were well spoken and exceptionally kind in answering all my questions without delay. I could not have had a better experience.
I absolutely love visiting the Sanctuary Cove shop just to talk to the girls who sold me my Smart Glide Massage Chair! They are absolute dolls, such a very impressive team for two young beautiful girls. They really made me feel secure with my purchase and I’ve never been happier.
I have tried many chairs on the market but these chairs leave them in the dust. The Smart Glide is by far their best chair but I do understand why the Evolve would also be popular. The husband wanted the Smart Glide so we got one and we have never looked back!
These chairs are next level! Just wow. The team are one of the best I have ever dealt with as well. 5 stars!
Customer service is fantastic and very caring people. As well as sales reps are very informed about the chairs. The chair I got tremendously helped on my back. I would buy another one if I could.
I visited the Sanctuary Cove shop today and met two lovely ladies there. I have to be honest, I was so impressed with their service. All shops and customer services should visit the place, take a good example and behave this way! Excellent experience.
Dear inTouch team, Thank you for my chair! I am so very happy with it. The quality of the product and the personal and helpful staff have made this a very pleasant experience. Especially Hannah and the other girl, I think her name was Tina, they were both lovely young ladies. Thanks again!
Wow these chairs are just the best thing ever. 100000 times better than a massage in a parlour because it does everything at once, and you are completely in control of it. The sales team and the customer care team are the friendliest people ever. You won’t regret one!
inTouch is the most incredible company I have ever dealt with. My brother and I bought one and everyone wants to come over now to try them now haha. Highly recommend these chairs!
Thank you Margaret and the inTouch team, my family and I are loving our inTouch Smart Glide Pro. It's the best chair from the best company who have looked after us so well. Special thanks to Margaret for taking care of me even on her off day and check everything with me step by step
Just relocated my Smart Glide into my new home at Runaway Bay. InTouch sent Max, their technician, to reinstall it and perform a maintenance check. No maintenance needed. It was purchased in January 2018 and used regularly. Five stars for this massage chair, the staff at Sanctuary Cove Sales Office and their after sales service.
Chris from Port Macquarie There is only one thing wrong with this chair ( it can't wash up ) The best thing since sliced bread should have one years ago,everything it is made out to be.I still haven't explored all of it functions as yet but I will get to it. I sleep a lot better now after a go in my chair
we have bought a Intouch massage chair recently. we are loving it. I had lots of minor back pains, sore neck, sore foot etc. all gone now after few days of using my massage Chair. it is great!
incredible chairs so I got one. best thing I ever bought.
We bought the Smart Glide Pro and it has been absolutely brilliant. We all enjoy using it each day and feel like we have had a professional massage. We enjoy the night time program the most. The chair is so relaxing the quite often we fall asleep while using it. We are so glad that we bought our chair and had it during most of the recent lock down.
Fantastic service, professional advise and good chair.
My wife and I recently purchased a chair from Hope in the Robina store. As someone who has personally worked in sales for 10 years I was extremely impressed with her service, product knowledge and demeanour. We had actually gone out to do Christmas shopping for our family but she did such a great job we ended up buying ourselves a present instead! Thanks Hope! Looking forward to receiving our chair this Friday!
I’m so impressed with the product I have purchased and the most outstanding service from April and Shane in sales , Shannon and Max for delivery and assembly of my phenomenal chair So great to see a company and staff that offer and deliver outstanding service thanks again
We’ve been using the Smart glide pro daily for 2 weeks now and it’s going great. Everyone in the family love it. Christine from Chermside was very helpful and knowledgeable, and is a credit to the team. The delivery team were also very prompt, friendly, and professional.
Wonderful staff representative (Dianne). Informative not pushy. Impressed with the product. It works. Prefer buying a product I can try first. Every home and business needs one of these.
Christine was very helpful in the selection of chair for my need, Awesome customer service and the delivery men are very considerate in setting up the chair. Very good team.
The team at intouch are amazing to deal with and could not be happier with the chair. I would definately recommend both there service and the chairs.
Id just like to say I purchased a Intouch chair about 3yrs ago and it has been a life saver with my manual work. I have not had any trouble with the chair at all since my purchase and it has worked really well. The massage chair has helped me soooo much to keep everything moving. So just wanted to pass on the info.. Great Purchase...
’m a remedial massage therapist and I’m very picky for getting massage , I tried massage chair before like $2 for 5 mins and it was just wasted money but I was always curious about this in touch massage chair how good they are ( I didn’t expect any good ) ....amezing .they can find trigger point especially around QL and they can do stretching , can find knots. So I decided to buy , they do payment plan as well so it’s good . Can’t wait end of month .
Great customer service, excellent after sales service, Reliable experienced technician , Great massage chair
Denise was Amazing. She took time to go through each function and was a pleasure to deal with. Thanks so much Denise!!! We can’t wait for the chair to arrive!
We bought an iTouch Massage Chair for my husband's birthday. He loves it, as do the rest of us! :-) Christine was extremely helpful in assisting us to pick which chair to buy; she was very knowledgeable on the features and benefits of all the chairs :-)
Your sales lady, Susan, is a superstar. Very knowledgeable about the product, great communication and an absolute sweetheart. You can tell she really stands behind the company and believes in the product. We have been considering purchasing a chair for a number of months now and have been weighing up between a few companies, but at the end of the day, Susan's amazing service made us feel confident we chose the right company to purchase a chair through. Thank you Susan, keep up the great work!
My new chair arrived yesterday. It was a special colour order. Delivered on time. The 10 week wait was worth it. Enjoying it immensely with the extended family dropping in to take it for a spin.
It is amazing Chair!
These chairs are amazing, sales lady explained eveything, gave my wife and I a great test drive in the Smart Glide. Great finance option with Certegy, sensational buy, wish I could of got 2 chairs, would save the evening fight who gets in first
The massage chair is really amazing! I got right & left sciatica. The pain can ease away after using massage chair. Lately I could not walk up & down stairs due to my weaken thigh muscles. After using massage chair for a while it helps me very much & pain can be resolved. This is better than physiotherapy. The chair also has advanced stretching. I highly recommend this massage chair. It is fabulous! Margaret is a pleasant, helpful, super lady. She is kind, friendly & patient to explain me about the options of managing the massage chair & keep on follow-up my case. much appreciated! The front staff is also excellent! from Josephine
Very happy with the purchase and Margaret is very helpful
I am satisfied with performance of Intouch massage chair. I bought it from Margaret last year. She is friendly, patient & helpful, attends to questions , follows up repair requests and makes sure they are done. Good work, Margaret.
The service from Margaret is great.
I bought a chair from Margaret 5 months ago. I am extremely happy with the chair and Margaret has regularly kept in touch to make sure that everything is OK. Both the product and the service is highly recommended.
Sales lady very knowledgeable and chair was soooooo outstanding that I bought for my hubby's 50th... we all live and use the chair... BEST MASSAGE CHAIR..
Nice place, really friendly staff and their massage chairs are just divine
This store has a display of the full range of their magnificent chairs and I found the staff to be very well informed and friendly.
On 29 Jan 2018 I wrote a review titled Beautiful Massage Chair on the productreview website. Having regularly used the many massage functions over the past 8 months I can reinforce my original impression – a premium quality massage chair with therapeutic benefits. Only one problem. I let friends and neighbours try it and they keep coming back for more! I’ll have to refer them to you 🙂
Great product. My family and I love this chair.
We have been very happy with our purchase. I was nervous about ordering online but the customer support has been amazing, the chair arrived quickly, the technician helped us to put it together and now we happily use the massage chair every day.
The very best chair on the market. I have owned a couple previous to this one. No comparison. This is like having your very own masseur in a chair. I am in love with this chair. If you have pain from injury or illness this is the chair for you.
I would like to thank the inTouch team for their care and professionalism in dealing with my service. The team listened to my concerns, were honest in identifying the problems and rectified the situation in a most speedy fashion whilst staying in touch with me through every step of the service process. I have never seen an Australian company tick all the boxes like this before. I can thoroughly recommend the team at inTouch for both their Sales and Service support. Well done.
Best Investments made!!! Excellent product that provides not only an excellent way to relax in but also promotes health and wellness. Since the Smart Glide Pro was delivered to us, we use it on a daily basis mostly before we start work and before retiring to bed and what a great feeling after each session. And the services from start to finish was second to none. Thanks to Queenie who showed and explained each functionality and provided some helpful tips on how to maximise use of the massage chair specifically the functionality where you can focus on the exact parts of your body that requires specific attention. Keep up the great work!!!!
Great chair. Have had it for nearly a month and use it every day. It's fantastic . It is plenty strong enough. Head massage is great
In one word fantastic bought the chair in 2016. Great company great people real customer service
I want to thank Julie and the team at In Touch for their very professional advice, follow up and delivery of my massage chair. In particular, I make special mention of, and would like to thank Nathan for his care, and good explanation of the massage chair’s functions and servicing requirements at the delivery. Nathan was patient and took a lot of time to make sure that we were ok with the chair and explanation of its functions. InTouch, I can only say that the experience from start to finish was top class! Note: I am very glad that I made the decision to buy from InTouch, which was a last moment contact, as my negotiations with another company were just not satisfactory. At the end of the day I found the best company with the best chair with extra features for less money. Can you ask any better than that. Well done, InTouch!
The new Smart Glide Pro is an excellent massage chair. I follow the massage chair industry and this chair is every bit as good as chairs that are double the price. I have previously owned an Inada 3S Flex which is a famous Japanese made chair and while this was an excellent chair the Smart Glide Pro is superior. The service from ordering to install was absolutely 1st class. If you are considering buying this chair just do it for yourself it’s just an amazing self care device.
I would like to pass on my compliments to Caren from the Sales department. She helped me select and order a chair for delivery to a remote town during the COVID lock-down. Her advice was spot on and she was very helpful when delivery became an issue. She got me a good deal and the chair has been amazing.
Best investment yet. I use it at least twice a day. Well worth it.
Absolutely love this chair. It’s the best thing we have ever bought. We use it every night and are sleeping better than ever. It has helped my husband recuperate quicker fom a stint in hospital. I haven’t felt the need to pay for a massage since we got the chair. I love the foot and calf massage the most.
I held back buying one as wasn’t sure how useful they were. Got a personal recommendation by someone who owns one so jumped in and purchased. Was worth every cent
Great service. April is so helpful, passionate, and knowledgeable about the chairs. My back feels so good after only a few weeks. My lower legs are not so swollen. Hubby is noticing his body is more flexible with less swelling in his feet. This chair makes us feel so good and the hand massage is so relaxing. We love all the settings.
Very happy with my final choice. I do gardening in mornings for a couple of hours and followed by my massage chair. My husband also love it for his knees post knee surgery 2 years ago. I have a Korean massage bed too from 6 years ago, but the chair is more accessible in my lounge. The chair also does the feet, calf, arm and joints. I tried a few chairs, finally decided on the SmartGlide. I recommend it.
Years ago I lost my hands and arms in a land mine incident. It left me unable to give my wife massages and the lack of these massages was of serious detriment to our marriage. But now, with this chair, my wife can be satisfied where I am unable and our relationship has never been better!
My sister and I both bought a chair at the same time and we use each other’s chairs when we stay. Best investment ever made.
Recently purchased the “smart glide” massage chair from in-touch massage. “Queenie” was lovely to deal with, she answered all my questions and queries and the many health benefits associated. A great product/investment, i would refer “Queenie” to someone who would be interested such as her outstanding customer service.
After a lengthy search and reading reviews i decided to order the Smart Glide. It was very easy to deal with Katie, no pressure to buy one. Chair arrived at the agreed time. I had to assemble it by myself but its not a hard thing to do. Give it a test run and ohh boy it is fantastic. Heaps of settings to customise it to your liking. I can only recommend to give it a go… Its excellent and much much better than the competition out there…
It has eased my aches and pains. I am walking better and have better posture because of the shoulder pads. I’ve had a second hip operation and it has really helped.
I’ve had the Smart Glide for 2 months now and everything that’s advertised about the chair is true. The sales rep’s are not lying when they explain that the chair can change your life. My lower back pain is not an issue to me anymore and my golf handicap is reducing every week because of this chair. Thanks April from Robina Shopping Center
I luv coming home from work and relaxing and unwinding in my chair
Talk about service, we are over the moon with everything you have done for us. Your service and expertise are wonderful. We still tell people how lovely it was doing business with you. We will certainly let people know about your product, we love it.
I recently was treated to an excellent experience whilst purchasing my Smart Glide massage chair at inTouch massage chairs at Box hill Central. I was in the best hands with Queenie and Claire. Claire was informative, professional and went above and beyond to guarantee me the best shopping experience and best price. I’m a more than satisfied customer and will be for life !! I’m in love with my Smart Glide massage chair and couldn’t live without it. The health benefits are amazing and I use it at least 2 times a day. My work is very physical and I find this chair relieves my aches and pains. I would highly recommend this chair and company to anyone who is looking for a great quality value for money massage chair.