COVID-19: Update on inTouch operations
POSTED ON 01-04-2020
UPDATED 4th August 2020
inTouch Massage Chairs is Australia’s leading massage chair retailer and we are continuing to operate during this time.We feel fortunate to be in a position to help keep Australians safe and healthy and are experiencing an increase in demand for our products as our customers look for safe and convenient ways to boost their immune system and improve their health and wellbeing in the home.We are a well-established company and we look forward to continuing to look after our customers now and in the future.Stores Our Sydney, Brisbane and Gold Coast store locations are operating with some limited hours so please check the latest information on our Store Locator page. Our Melbourne stores are closed temporarily due to lockdown restrictions. Our massage chair specialists practice social distancing during demonstrations. We offer protection for hands and feet while enjoying your massage and all chairs are wiped down regularly between customers. Phones Our massage chair specialists and customer service team are available to answer your calls. It is important to us that there is no disruption to our customer care. Please feel free to call us during office hours if you have any questions at all. Online Store Our online store is always open! Deliveries and Order FulfilmentWe have stock available in all distribution centres and are continuing to receive new stock. We are taking extra health and safety precautions at present to ensure that deliveries can still be made safely and that customers can have access to massage in their homes. Our inTouch delivery team and our network of couriers are conscious of government regulations around hygiene and social distancing. All Melbourne customers will receive FREE contactless delivery and customers in other areas can also request contactless delivery. Vitality Range products purchased over the phone and online will be sent via Australia Post who continue to be fully operational during this time with some minor disruptions to service that may impact delivery times. We would like to thank our customers for your continued support.
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